Software Skills

Learn how I work day to day across CRM, automation, web, and learning platforms. This page outlines the software I touch regularly and the types of tasks I handle for clients—from maintenance and integrations to launch support and reliability checks. Use it to see where I can step in immediately and keep your systems moving without a long ramp-up.

Last updated: 2026-02-01

CRM systems I work in every day

Pipeline configuration, tag/field hygiene, automations, and reporting so leads and deals move without manual chaos.

  • Keap (formerly Infusionsoft)
  • GoHighLevel
  • Kajabi
  • Ontraport
  • Pipedrive
  • ActiveCampaign
  • HubSpot

WordPress

Theme + plugin tuning, page edits, performance fixes, and landing pages that align with CRM workflows.

  • Theme and plugin editing
  • Elementor
  • Thrive Theme
  • Landing page design

LMS (Learning Management Systems)

Course setup, access rules, enrollment flows, and automated onboarding inside popular learning platforms.

  • LearnDash
  • TutorLMS
  • Teachable
  • Kajabi
  • GoHighLevel Courses
  • Ontraport Courses

Membership platforms

Member access, renewal logic, gated content, and CRM-connected entitlement management.

  • Memberium
  • MemberPress
  • iMember360
  • Wishlist Member

Integrations & connections

Automated handoffs between forms, CRMs, calendars, payments, and course platforms.

  • Zapier
  • WP Fusion
  • Make.com
  • n8n

Email marketing & deliverability

Segmentation, automation sequences, broadcast setup, and deliverability-friendly sending practices.

  • Mailchimp
  • ConvertKit
  • Klaviyo
  • Brevo (Sendinblue)
  • ActiveCampaign

Scheduling & meetings

Calendar automation, booking flows, reminders, and CRM-linked scheduling.

  • Calendly
  • Acuity Scheduling
  • Google Calendar Appointment Scheduling
  • Zoom
  • Google Meet

Payments & checkout

Payment collection, checkout automation, subscriptions, and post-purchase fulfillment triggers.

  • Stripe
  • PayPal
  • ThriveCart
  • SamCart
  • WooCommerce

Analytics & reporting

Dashboard setup, conversion tracking, and performance reporting for marketing and sales flows.

  • Google Analytics 4
  • Google Tag Manager
  • Looker Studio
  • Hotjar
  • Databox

Forms & surveys

Lead capture forms, qualification surveys, and CRM-aware intake experiences.

  • Typeform
  • Jotform
  • Gravity Forms
  • WPForms
  • Tally

Project management

Client delivery tracking, task handoffs, and internal workflow visibility.

  • Asana
  • Trello
  • ClickUp
  • Monday.com
  • Notion

Team communication

Fast client updates, async collaboration, and project visibility across teams.

  • Slack
  • Microsoft Teams
  • Google Chat
  • Loom

Customer support & helpdesk

Ticket workflows, client intake tracking, and support automation tied to CRM data.

  • Zendesk
  • Help Scout
  • Freshdesk
  • Intercom

E-commerce & stores

Product setup, purchase triggers, and post-purchase automation for course and service delivery.

  • Shopify
  • WooCommerce
  • Kajabi
  • Gumroad

AI & automation helpers

Prompt workflows, content assistance, and automation accelerators to speed up operations.

  • OpenAI / ChatGPT
  • Claude
  • Gemini
  • Make AI
  • Zapier AI