Case Study

Course launch automation

Stabilized a course launch flow from opt-in to onboarding with clean tagging and reliable reporting.

Last updated: 2026-02-06

Stack

GoHighLevel + Kajabi + Stripe

Before → After

Before

  • Payment events were not syncing to onboarding.
  • Course access tags were inconsistent across tools.
  • Reporting could not show accurate launch results.

After

  • Launch onboarding became consistent across tools.
  • Support tickets dropped thanks to clearer access rules.
  • Reporting tracked every stage reliably.

Workflow map

The core fix was making checkout, tagging, and access rules deterministic across systems.

  • Opt-in
  • Checkout
  • CRM tags
  • Course access
  • Onboarding
  • Reporting

Constraints

  • Launch timeline could not slip.
  • Existing students required uninterrupted access.
  • Automations had to be tested while live.

Solution

  1. Mapped payment → CRM → course access chain.
  2. Rebuilt tags and triggers with clear ownership.
  3. Added QA checkpoints for each launch step.

What changed

  • Standardized tags so access rules can’t drift between tools.
  • Made payment events the single source of truth for enrollment.
  • Added QA checkpoints so every stage can be verified before launch day.

Next steps

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